[XCSSA] Dell Precision workstation fears...
X-otic Computer Systems of San Antonio
xcssa at xcssa.org
Thu May 14 12:55:46 CDT 2009
Gene,
Dell may have their hangups, but for the most part, I and my various employers over the years, go with Dell for the Warranty service. (They may have been the first to outsource to India for tech support, but they were the first to come back to where ever those people are in Minnesota or whatever when everyone balked at the Indian-accented technicians on the phones.)
This reputation for handling warranty issues has gotten around. They sell massive volume, have pretty darn good quality, and don't have time to care that your video card is missing. they are just gonna scrap the machine. they end up on eBay after they get back to Austin. Processing the repair work is more important than the missing parts. (Finally some American company has the right idea!)
And, Gene, I seriously doubt the Precision is 5-8 grand. Relax. You are probably fine!
kc
--- On Thu, 5/14/09, xcssa-request at xcssa.org <xcssa-request at xcssa.org> wrote:
> From: xcssa-request at xcssa.org <xcssa-request at xcssa.org>
> Subject: XCSSA Digest, Vol 18, Issue 4
> To: xcssa at xcssa.org
> Date: Thursday, May 14, 2009, 12:00 PM
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> Today's Topics:
>
> 1. XCSSA Will have intermittent
> connectivity Sunday Morning from
> 12:01-2am(CT) (X-otic Computer Systems
> of San Antonio)
> 2. Re: XCSSA Will have intermittent
> connectivity Sunday Morning
> from 12:01-2am(CT) (X-otic Computer
> Systems of San Antonio)
> 3. Re: XCSSA Will have intermittent
> connectivity Sunday Morning
> from 12:01-2am(CT) (X-otic Computer
> Systems of San Antonio)
> 4. Dell Precision 490 upgrade to
> Precision T5400
> (X-otic Computer Systems of San
> Antonio)
> 5. Meeting Monday Night (X-otic Computer
> Systems of San Antonio)
>
>
> ----------------------------------------------------------------------
>
> Message: 1
> Date: Wed, 13 May 2009 13:53:45 -0500
> From: X-otic Computer Systems of San Antonio <xcssa at xcssa.org>
> Subject: [XCSSA] XCSSA Will have intermittent connectivity
> Sunday
> Morning from
> 12:01-2am(CT)
> To: xcssa at xcssa.org,
> satlug at satlug.org
> Message-ID:
> <10175_1242240597_n4DInuto011810_200905131353.46477.tweeks at rackspace.com>
>
> Content-Type: text/plain; charset="us-ascii"
>
> They're doing some work on the routers at Rackspace Sunday
> morning.. So folks
> may or may not be able to get to the XCSSA server (or mail
> list) between
> these hours.
>
> SATLUG.. you all might want to talk to your Support AM to
> see if you're
> affected too (I'm pretty sure that you're box is there in
> our SAT1 data
> center too). If you are, who ever your SATLUG PoC is
> should have got an
> email/ticket from Rackspace on this issue.
>
> Cheers,
>
> Tweeks
>
>
> Confidentiality Notice: This e-mail message (including any
> attached or
> embedded documents) is intended for the exclusive and
> confidential use of the
> individual or entity to which this message is addressed,
> and unless otherwise
> expressly indicated, is confidential and privileged
> information of Rackspace.
> Any dissemination, distribution or copying of the enclosed
> material is prohibited.
> If you receive this transmission in error, please notify us
> immediately by e-mail
> at abuse at rackspace.com,
> and delete the original message.
> Your cooperation is appreciated.
>
>
>
> ------------------------------
>
> Message: 2
> Date: Wed, 13 May 2009 15:26:35 -0500
> From: X-otic Computer Systems of San Antonio <xcssa at xcssa.org>
> Subject: Re: [XCSSA] XCSSA Will have intermittent
> connectivity Sunday
> Morning from 12:01-2am(CT)
> To: xcssa at xcssa.org
> Message-ID:
> <8c9fbbeb0905131326l774b085j374b6fc19e2d792a at mail.gmail.com>
> Content-Type: text/plain; charset="iso-8859-1"
>
> Tom,
> Thanks for the heads up. I'll check with Bruce &
> see if he has gotten
> anything on this. As far as I know, he is still the
> point of contact for
> SATLUG.
> Jim Wells, President
> SATLUG
>
> On Wed, May 13, 2009 at 1:53 PM, X-otic Computer Systems of
> San Antonio <
> xcssa at xcssa.org>
> wrote:
>
> > They're doing some work on the routers at Rackspace
> Sunday morning.. So
> > folks
> > may or may not be able to get to the XCSSA server (or
> mail list) between
> > these hours.
> >
> > SATLUG.. you all might want to talk to your Support AM
> to see if you're
> > affected too (I'm pretty sure that you're box is there
> in our SAT1 data
> > center too). If you are, who ever your SATLUG
> PoC is should have got an
> > email/ticket from Rackspace on this issue.
> >
> > Cheers,
> >
> > Tweeks
> >
> >
> > Confidentiality Notice: This e-mail message (including
> any attached or
> > embedded documents) is intended for the exclusive and
> confidential use of
> > the
> > individual or entity to which this message is
> addressed, and unless
> > otherwise
> > expressly indicated, is confidential and privileged
> information of
> > Rackspace.
> > Any dissemination, distribution or copying of the
> enclosed material is
> > prohibited.
> > If you receive this transmission in error, please
> notify us immediately by
> > e-mail
> > at abuse at rackspace.com,
> and delete the original message.
> > Your cooperation is appreciated.
> >
> > _______________________________________________
> > XCSSA mailing list
> > XCSSA at xcssa.org
> > http://xcssa.org/mailman/listinfo/xcssa
> >
> -------------- next part --------------
> An HTML attachment was scrubbed...
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>
> ------------------------------
>
> Message: 3
> Date: Wed, 13 May 2009 21:23:24 +0000
> From: X-otic Computer Systems of San Antonio <xcssa at xcssa.org>
> Subject: Re: [XCSSA] XCSSA Will have intermittent
> connectivity Sunday
> Morning from 12:01-2am(CT)
> To: xcssa at xcssa.org
> Message-ID:
> <b022c42b0905131423v240fd81eg92d541532e920f80 at mail.gmail.com>
> Content-Type: text/plain; charset=ISO-8859-1
>
> Awe,
>
> And here I though someone was going to step up an provide a
> temporary
> exotic connection to the XCSSA box (at least enough for a
> discussion
> for this months meeting). :)
>
> On 5/13/09, X-otic Computer Systems of San Antonio <xcssa at xcssa.org>
> wrote:
> > Tom,
> > Thanks for the heads up. I'll check with Bruce
> & see if he has gotten
> > anything on this. As far as I know, he is still
> the point of contact for
> > SATLUG.
> > Jim Wells, President
> > SATLUG
> >
> > On Wed, May 13, 2009 at 1:53 PM, X-otic Computer
> Systems of San Antonio <
> > xcssa at xcssa.org>
> wrote:
> >
> >> They're doing some work on the routers at
> Rackspace Sunday morning.. So
> >> folks
> >> may or may not be able to get to the XCSSA server
> (or mail list) between
> >> these hours.
> >>
> >> SATLUG.. you all might want to talk to your
> Support AM to see if you're
> >> affected too (I'm pretty sure that you're box is
> there in our SAT1 data
> >> center too). If you are, who ever your
> SATLUG PoC is should have got an
> >> email/ticket from Rackspace on this issue.
> >>
> >> Cheers,
> >>
> >> Tweeks
> >>
> >>
> >> Confidentiality Notice: This e-mail message
> (including any attached or
> >> embedded documents) is intended for the exclusive
> and confidential use of
> >> the
> >> individual or entity to which this message is
> addressed, and unless
> >> otherwise
> >> expressly indicated, is confidential and
> privileged information of
> >> Rackspace.
> >> Any dissemination, distribution or copying of the
> enclosed material is
> >> prohibited.
> >> If you receive this transmission in error, please
> notify us immediately by
> >> e-mail
> >> at abuse at rackspace.com,
> and delete the original message.
> >> Your cooperation is appreciated.
> >>
> >> _______________________________________________
> >> XCSSA mailing list
> >> XCSSA at xcssa.org
> >> http://xcssa.org/mailman/listinfo/xcssa
> >>
> >
>
>
> ------------------------------
>
> Message: 4
> Date: Wed, 13 May 2009 22:39:47 -0500
> From: X-otic Computer Systems of San Antonio <xcssa at xcssa.org>
> Subject: [XCSSA] Dell Precision 490 upgrade to Precision
> T5400
> To: <xcssa at xcssa.org>
> Message-ID:
> <CC6A484A551949799D464CD43BAB66B4 at Expresso>
> Content-Type: text/plain; format=flowed;
> charset="iso-8859-1";
> reply-type=original
>
> I don't no much about corporate IT and workstation systems.
> Bought the 490
> at the last computer show barebones. No HD, CD Drive,
> Memory or video card.
> Saw the thing working on the table before I bought it. Then
> the guy stripped
> out the components I mentioned already. Bought all
> the parts I did not have
> on hand. Took a month or so to get everything together.
> Guess what? The 490
> would not even boot to the BIOS screen. Now hang on this is
> where it gets
> weird. Checked online with Dell using the service tag and
> Express Service
> Code. Turns out the system is under warranty until July 09.
> So I go online
> to tech support and ask some questions. The guy finally
> says let me send out
> a tech. The tech changes the motherboard out twice in one
> week and still
> can't get it to boot. At this point the tech suggest I go
> with Dell exchange
> service. So I said yes. A week later. I pick this Precision
> T5400 up from
> FedEx. This system is awesome. Dual quad core Xeons, latest
> Nvidia Quadro
> FX5600 etc etc. I keep thinking my 490's specs don't even
> come close. What
> kinda warranty is this? I'm kinda scared to use the thing.
> I don't have the
> 5-8 grand this thing is worth if this is some kind of
> mistake? Emailed Dell
> tech support and they said to send the 490 in as is so it
> looks like an even
> exchange? What do you guys think? Either I'm the luckiest
> guy on the planet
> or this is gonna come back and bite me in the arse.
> Needless to say I'm
> keeping the EMails from Dell. If I still have the system
> and I'm not in
> jail....I'll bring it to the meeting.
>
> So what do you all think?
>
> Later Gene
>
>
>
> ------------------------------
>
> Message: 5
> Date: Thu, 14 May 2009 11:29:13 -0500
> From: X-otic Computer Systems of San Antonio <xcssa at xcssa.org>
> Subject: [XCSSA] Meeting Monday Night
> To: xcssa at xcssa.org
> Message-ID: <20090514162913.GA6522 at venus.cis.sac.accd.edu>
> Content-Type: text/plain; charset=us-ascii
>
> The Nail Technical Center will be without electricity for
> the next meeting. We have room 320 in the Academic
> Instructional Center for this meeting. That is the new
> building directly south of the Nail. We have the room
> reserved from 6:00 - 10:00 p.m. See everyone there
> Monday evening.
>
> Steve
>
>
>
> ------------------------------
>
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> End of XCSSA Digest, Vol 18, Issue 4
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